Property Management Never Sleeps
Debbie P • May 8, 2020
Things are different but still being done.
Dear Residents of Twin Ponds,
We hope you and your families continue to be safe during this strange and unpredictable time. It seems like it has been forever since this whole thing started, but it is important for you to know we are still here until the stay-at-home order has been lifted.
The health and safety of our residents, employees and community as a whole are our primary concern. Our office remains closed but all aspects of property management are being handled with the exception of non-essential maintenance.
If you need to communicate with us, please continue to email either the appropriate person or by using info@twinpondsnashua.com. The entire property management team will receive your email if you send it to info@twinpondsnashua.com. If you would prefer to call, please call us at 603-888-2242 and listen for the appropriate extension. The voicemail is checked constantly throughout the day.
The biggest change during this time is how routine maintenance is handled. We feel it is very important to “lay low” and minimize contact with one another for everyone's safety. We continue to ask our residents to handle as many of their own non-emergency calls as they can during this time. If you need small parts or materials, submit a maintenance request and we will gladly drop it off at your apartment. If you need any assistance handling your own, small maintenance, let us know. We can gladly call you or even FaceTime you to assist.
As far as emergencies go, we are here for you 24/7. We will be checking voicemail every hour throughout every day, from 8:30am and 4:30pm. If you have an emergency anytime that cannot wait to be heard during our hourly voicemail check-ins, please contact our regular emergency line at 1-617-785-2001 any time of the day. Some examples of emergencies are no heat, no hot water, leaks, fire, etc.
Rent is still being collected as if we were open and in accordance with your lease. If your personal circumstances require and you absolutely must pay your rent late, it is your responsibility to contact Management and propose a payment plan to remedy the situation.
If you are not set up through the portal, we encourage you to get set up so that you do not have to venture out and use paper checks. Making payments online using your checking account and routing number are free! If you wish to be set up, let us know and we will send you an email or text with the link. The portal is very easy to use. We can show you how!
During the partial shut-down, we are still not accepting packages. It is extremely important that you set up your own deliveries according to how you wish to receive them.
Thank you from the bottom of our hearts for being such an amazing community. Without you, this difficult time could have been a disaster and really turned Twin Ponds at Nashua upside down. Instead, we have seen the opposite. Residents are helpful, kind and respectful of the changes and most importantly, one another. THANK YOU!
Our entire staff will continue working hard behind the scenes to ensure you receive the property management you deserve. A HUGE thank you goes out to the hard working maintenance staff that has been physically present the entire time. We are forever thankful for your work and love of the community!
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Twin Ponds at Nashua is seeking a motivated individual to join our maintenance team in our 400+ apartment complex. Must be able to work alone and thrive working with others. Must have own tools, valid driver’s license, solid driving record and own a reliable vehicle. The individual that applies for this position must be available to work full time and occasionally after hours for emergency situations and on call situations. Must work occasionally after hours with other employees for community events. The maintenance staff works with all members of the property management team and under the direction of the Maintenance Supervisor and Property Manager. Tasks must be completed in a timely manner and consistent with company standards. Skills Required Plumbing Carpentry Painting Minor electrical (outlet replacement, GFI replacement) HVAC repairs Appliance Repair and Replacement Sheetrock repairs and replacement Carpet and/or padding removal Must be able to lift 75 to 100 pounds, sometimes for long periods. Must be able to be on your feet for extensive periods of time. Must be able to squat, climb stairs, reach overhead and climb ladders. Repair and replace locks, hardware, smoke alarms Window replacement Repair and replace screens Additional Skills Required Customer service skills Computer literate Must not be afraid of heights. Must not be afraid of dogs. Previous experience required, preferably in the property management industry. First Equity Associates, Inc., offer competitive wages, health, HSA plan, paid PTO, paid Holidays and 401K with company match. EOE Job Type: Full-time Pay: Discussed at time of inquiry and based on experience. Expected hours: 40 per week Benefits: 401(k) 401(k) matching Health insurance Health savings account Paid time off Paid Holidays Only serious applicants apply. We are looking for someone who wants to not only join our team, but join our family. We ask that you do not call, but rather email your resume to info@twinpondsnashua.com. Thank you!
Wishing you a cozy and joyful Thanksgiving from your apartment community!
As we approach the 2024 election tomorrow, it’s crucial to reflect on the power of your voice and the impact of your vote. This is not just a civic duty; it's an opportunity to advocate for the issues that matter most to you and your community.
Halloween will be celebrated in Nashua on Thursday, October 31st from 6pm to 8pm. If you live in one of the multi-family buildings, you cannot leave your porch light on for our little trick-or-treaters. Just print the photo below and put it on your door to let the little ghouls and goblins know you have goodies. If your kids are a little older and they are going out on their own, please show them this post so they are not knocking on doors without this sign on it. The Courtyards and the Villas have porch lights so this only applies for the three-story, multi-family buildings. Be sure to drive a little slower this evening and have a safe and fun Halloween.
The supreme accomplishment is to blur the lines between work and play. - Arnold Toynbee From everyone here at Twin Ponds at Nashua to you and yours, enjoy your weekend and be healthy and safe.
All of us at Twin Ponds wish you and your families a wonderful July 4th. Be safe and enjoy.
WEATHER PERMITTING, THE POOL WILL BE OPENING FRIDAY, MAY 24TH AT 10:00AM
Everyone at Twin Ponds would like to wish all of you a wonderful Thanksgiving.
IMPORTANT NEWS FOR TRICK-OR-TREATERS
Today is a tribute to those who work. Paid or unpaid, part-time or full, happily or not (but hopefully happily)—you help make the world go round. Thank you and Happy Labor Day!
CONTACT US
105 Spit Brook Rd, Nashua, NH 03062, United States
Twin Ponds Nashua
